iDeal Solar Lifetime Technical Support
Lifetime Technical Support
25 Year Workmanship Warranty
Real-Time System Tracking
At iDeal Solar, your solar installation is just the beginning of our relationship.
We offer lifetime technical support. That means we’re always on hand to help you. Whether your panels need a quick adjustment or your inverter needs a tweak. We’re just a phone call or email away.
24 Hour Technical
Support
In the highly unlikely event that you experience a technical problem, we offer round-the-clock technical support. Our Engineers have the expertise and know-how to get you back up and running smoothly in no time.
Expert
Assistance
Do you need more information? Or maybe you have a question? Your very own iDeal expert is on-hand to assist you in the lead-up to your install and long into the future, so you can rest assured that you are fully supported every step of the way.
Best Tariff
Deals
It takes industry knowledge to find the best solar tariff plan. iDeal wants you to get the best deal for the electricity you sell back to the grid. Our professional team will advise you on the market rates to ensure you get the best return possible.
Industry-Leading
Warranties
We use only the highest quality products and work with vetted CEC accredited installers. Our panels and installation are backed by 25-year warranties, and the inverters we use come with a 10-year warranty for your peace of mind.
“Very happy with Ideal solar! Outstanding customer service. Warren was fantastic and explained everything so that it was easy for us to understand. His customer service has been amazing before, during and after getting our solar. Highly recommended”
Brydie Perren, iDeal Solar customer
Track The Performance Of Your Solar System In Real-Time
Using state-of-the-art, remote monitoring technology from Solar Analytics, you can track the performance of your system every minute of the day, in real-time on any device – and so can iDeal Solar HQ.
WIth Solar Analytics monitoring system you can track:
- Your solar energy system’s performance
- Your energy usage and costs
- Net electricity bought and sold
- How much energy your system should be producing vs actual energy produced on any given day
- Alerts and faults diagnostics
Your New Solar System Is Backed By Our Industry-Leading Warranties
At iDeal Solar we provide you with industry-leading-leading warranties that fully comply with Australian Consumer Law and Clean Energy Council guideline. Don’t settle for inferior warranties that aren’t worth the papper they’re written on.
25 Year Workmanship Warranty
We pride ourselves on the quality workmanship we provide. That’s why we offer a 25-year workmanship guarantee that covers anything related to the quality and durability of our installation services.
10 Year Inverter Warranty
Your inverter is covered by our 10-year premium inverter warranty. You’ve got peace of mind knowing that your inverter will continue to run at an optimum level for years to come.
25 Year Linear Performance Warranty
It’s important to us that you’re getting the best performance from your system now and long into the future. That’s why every solar system we professionally install is designed to deliver reliable and long-lasting results.
10 Year Rail/Racking Warranty
Rail/racking is the aluminium framework we use to attach solar panels to your roof. Due to varied roof types such as tile, steel, colorbond, tin, and klip-lok, we use many assorted systems to ensure a secure and durable installation.
