Your install is just
the beginning.
25-year workmanship warranty. Lifetime tech support. 24/7 monitoring. Annual tariff review. The strongest aftercare in Australian solar.
What lifetime really looks like.
Four promises you won't get from a discount installer.
Lifetime Tech Support
Call, email or app — our engineers answer for the life of your system. No call-centre, no script.
25-Year Workmanship Warranty
We back our install for a full quarter-century — among the strongest written guarantees in Australia.
Real-Time Monitoring
Solar Analytics-grade dashboards on every install. We see faults before you do — and we act first.
Best-Tariff Coaching
Annual retailer & FiT review. We make sure you're never overpaying for power or underpaid for export.
Six layers of protection.
Every iDeal install is backed by all six. No fine print. No exclusions for Brisbane weather.
25-Year Workmanship
Covers every cable, clamp, isolator and fixing we install. If our work fails, we fix it free — for 25 years.
25-Year Panel Performance
Tier-1 panels guaranteed to deliver 84.8%+ output at year 25 (Trina, Longi, REC, Jinko).
10-12 Year Inverter Warranty
Sungrow, Fronius, GoodWe, SMA — full manufacturer + iDeal-handled claim support.
10-Year Battery Warranty
Tesla Powerwall, Sungrow, BYD — full retention warranties handled in-house.
24/7 Performance Alerts
If your system underperforms by >10% we get notified, diagnose remotely and dispatch within 24 hrs.
Lifetime Phone Support
Real Brisbane engineers on the phone — not an offshore queue. Same number, same team, forever.
We see faults before you do.
Every iDeal install ships with cloud monitoring on your phone — and on our HQ dashboard. If production drops more than 10%, we're already investigating before you finish your coffee.
iDeal aftercare vs typical installer.
| iDeal Solar | Typical installer | |
|---|---|---|
| Workmanship warranty | 25 years | 1-5 years |
| Tech support | Lifetime · Brisbane team | 12 months · call centre |
| Performance monitoring | 24/7 with proactive alerts | App only — you check |
| Warranty claim handling | We handle every claim in-house | You contact manufacturer |
| Annual tariff review | Included for life | Not offered |
| Phone response | Same business day | 5-10 business days |
“Very happy with iDeal Solar. Outstanding customer service. Warren was fantastic and explained everything so it was easy for us to understand. His customer service has been amazing before, during and after getting our solar. Highly recommended.”
The questions worth asking.
Solar for 25+ years. Support for life.
Free quote, no obligation — and the strongest aftercare in Brisbane comes standard.